Social Responsibility: RESPONSIBLE SERVICE USE POLICY
Our Commitment to Consumers
Social Responsibility: At XxxSexContacts.com we are committed to creating once-in-a-lifetime experiences every day. That commitment extends to every facet of service interactions – right down to offering the best Service User support possible. We have created a Responsible Service Use Policy (“RSUP”) that not only assists an individual who may become addicted to our Premium Service but also makes consumers aware of things they may need to watch out for.
XxxSexContacts.com also supports the various safety features and security safeguards established by the mobile networks, including the use of a secure PIN number to prevent unauthorised access by others to their mobile handset; the implementation of content locks to prevent inappropriate content access;
placing spend restrictions on mobile accounts to avoid over-spend. For more information on what safety features and security safeguards may be applied to your mobile phone, please get in touch with your mobile network operator.
XxxSexContacts.com is fully compliant with all applicable laws, rules, and guidelines relating to operating a UK PRS, and is recognised by many as an industry leader in the provision of Responsible PRS provision. This is based on a comprehensive set of responsible standards which are amongst the most rigorous in the world, designed to meet or exceed all existing PRS regulatory requirements.
Social Responsibility: Signs of problems or Service User vulnerability
Most experts agree that there currently is no reliable way to identify a Service User who may have a vulnerability/addiction to using a Premium service, just by looking at them. However, it is important to know some warning signs. These warning signs include, but are not limited to:
- Interacting with a Premium service longer than planned;
- Losing sleep over using a Premium service;
- Continuing to use a Premium service beyond what is reasonably affordable;
- Feeling depressed and/or anxious after using a Premium service.
If you, or someone you know, experiences these or similar signs related to the use of PRS, please take proactive steps to seek confidential assistance and ensure that all safety and security actions which can be taken have been taken, including limiting account spend and/or blocking access to Premium services.
Answer these two easy questions to determine whether you might have a problem.
During the past 12 months, have you become restless, irritable or anxious when trying to stop/cut down on using a Premium service?
During the past 12 months, have you found it difficult to pay your mobile bills because they contained a high level of charges relating to PRS access which you can not reasonably afford?
If you answered ‘yes’ to either of these questions, you might have a PRS-related problem. For confidential assistance, please contact your mobile network to discuss placing a restriction(s) on your account.
Social Responsibility: Social Safeguards
If a Service User wishes to stop using the Service but has difficulty doing so, there are a number of actions which might be considered:
- Self-exclusion/voluntary-exclusion. Send a STOP message to the service provider. This effectively is a Premium service opt-out (of the service concerned). Once received, the service provider should not contact you again;
- Service-provider-exclusion. This is when a Service User requests the Service Provider to ‘block’ his or her number. This means that the service can no longer be accessed by that Service User’s mobile;
- Mobile-network-restrictions. The account holder can ask his or her mobile network to block access to Premium services or place a monthly spend limit on their mobile account.
To encourage our Service Users to use the service responsibly, as intended and not spend more than he/she can reasonably afford, Service Users are advised
to ensure the service is what they want prior to using it; to ask any questions about the service, as and when necessary, and to utilise free of charge spend restrictions available via their mobile network operator. Setting a voluntarily limit on your mobile account can be a good idea, as it will help you to plan and control Premium service expenditure beforehand.
An important part of our Social Responsibility commitment recognises that:
It is not our place to restrict service access, providing:
- The Service is what you want;
You are aged 18 or over;
- You are in the UK;
- You have satisfied the double opt-in requirement;
- You abide by our Terms of Service;
- You use the Service responsibly, as intended and do not spend more than you can reasonably afford.
Social Responsibility: We recognise that:
- A Service User and the bill-payer (of the mobile phone used to access our Premium service) are not necessarily the same person;
- The content of private messages should remain private;
- There is a joint social responsibility placed upon mobile networks, bill-payers, and Service Users, as well as Premium service provides, to ensure each stakeholder plays its part to the full in order to maintain PRS standards and avoid consumer harm.
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